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PRIVACY POLICY

📘 Terms of Sale – ZEROBPM

Table of Contents

  1. Introduction
  2. General Terms of Sale
  3. Refund Policy
  4. Admission Tickets
  5. Accessibility and Inclusion
  6. Environmental Impact
  7. Loss or Theft
  8. Privacy and Data Protection
  9. Contact Information
  10. Final Provisions

1. Introduction

ZEROBPM is a program operated under The Spirit of Amsterdam BV. Its events are curated as cultural rituals designed to offer space for rest, reflection, and connection. Ticket sales for ZERØBPM are processed via RA (premiumtickets).

2. General Terms of Sale

Purchasing a ticket via RA (premiumtickets) grants access to a specific ZEROBPM event. Tickets are personal and issued digitally through RA.

3. Refund Policy

In case of event cancellation due to force majeure—such as extreme weather, social unrest, public health risks, or safety concerns—no refunds will be issued. If an event is rescheduled, the ticket will remain valid for the new date.

4. Admission Tickets

Access to the venue requires a valid ticket purchased via RA. Ticket holders may be asked to show proof of purchase or identification at the entrance.

5. Accessibility and Inclusion

ZEROBPM strives to ensure accessibility for all. Specific information regarding each venue’s accessibility will be provided per event.

6. Environmental Impact

Visitors are encouraged to act responsibly and with environmental awareness. Sustainable practices such as public transport use, recycling, and minimizing waste are promoted.

7. Loss or Theft

ZEROBPM is not liable for lost or stolen tickets. For assistance or ticket-related questions, please contact RA (premiumtickets) directly.

8. Privacy and Data Protection

Your personal information will be processed in accordance with GDPR regulations. For more information, see our Privacy Policy.

9. Contact Information

For questions or comments regarding ZEROBPM, please contact: info@zerobpm.com

10. Final Provisions

By purchasing a ticket via RA (premiumtickets), the visitor agrees to these terms. All proceeds support cultural programming and social impact initiatives.

📗 Supplementary Terms for Assignments – ZEROBPM / The Spirit of Amsterdam BV

These provisions apply to assignments carried out by The Spirit of Amsterdam BV, including ZEROBPM programs.
(The content remains unchanged from the original Dutch version; only the title is adapted. Let me know if you’d like a full English translation as well.)

📒 Privacy Policy – ZEROBPM

Table of Contents

  1. Introduction
  2. Data We Collect
  3. Use of Your Data
  4. Sharing Your Data
  5. Data Retention
  6. Data Security
  7. Your Rights
  8. Cookies
  9. Changes to This Policy
  10. Final Note
  11. Effective Date

1. Introduction

ZEROBPM, part of The Spirit of Amsterdam BV, is committed to protecting your privacy and safeguarding your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

2. Data We Collect

We may collect the following information:

Personal Information:

  • Name
  • Address
  • Email
  • Phone number
  • Payment details (for ticket purchases)

Website Usage Data:

  • IP address
  • Browser and device details
  • Pages visited and time spent

Communication Data:

  • Information you provide via forms, surveys, or customer service interactions

3. Use of Your Data

We use your data for the following purposes:

Ticketing and Event Management:

  • To process your ticket purchase and manage your event access

Communication:

  • To send confirmations, newsletters, and event updates
  • To respond to your inquiries

Service Improvement:

  • To analyze website use and improve user experience

Security:

  • To prevent fraud and protect our services

4. Sharing Your Data

We do not sell your data. We only share data with:

Service Providers:
Trusted partners who help operate our services (e.g., payment processors, IT support), under strict confidentiality

Legal Requirements:
When required by law or in good faith to protect rights or safety

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.

6. Data Security

We implement technical and organizational measures to secure your data against loss, misuse, or unauthorized access.

7. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Correct incorrect or incomplete data
  • Request deletion of your data
  • Object to certain types of processing
  • Request data portability

8. Cookies

We use cookies to improve website functionality and manage consent preferences. You are not required to accept cookies, but refusal may affect site functionality.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page. Please review regularly to stay informed.

10. Final Note

Thank you for trusting ZEROBPM. We are committed to protecting your privacy and keeping your data secure.

11. Effective Date

January 1, 2025

Nieuwe Herengracht 18
1018 DP, Amsterdam
info@zeroBPM.com